Real-Time Digital Field Service Management encompasses a variety of components ranging from the field technician tracking parts and inventory; the back-office with work order management; scheduling and dispatching technicians; and much more. Taking a real-time approach provides actionable insight into each of these components that directly enhances operational efficiencies and delivers a superior level of customer experiences vs. legacy field management systems.
Tailoring your business needs to Real-Time Digital Managed Field Services requires an event-driven application that delivers effective collaborations between human-machines to sense, analyze, and act.
This customer leverages …
Vantiq delivers…
This system is an excellent example of the three primary components of a smart system in action: Data Acquisition, Situational Analysis, and Action/Collaboration.
FSM focus shifts as Digitalization requires a Real-Time & Event-Driven Architecture Whitepaper