Field Service Management encompasses a variety of components ranging from the field technician tracking parts and inventory; the back-office with work order management; scheduling and dispatching technicians; and much more. Taking a real-time approach provides actionable insight into each of these components that directly enhances operational efficiencies and delivers a superior level of customer experiences vs. legacy field management systems.
Read the vision of Marty Sprinzen, CEO of VANTIQ, on how VANTIQ truly enables the real-time digital enterprise.
New Gartner Report - Free!
Innovation Insight for Event Thinking
Read Gartner’s latest report on the event-driven application revolution PLUS new product tour videos, VANTIQ FAQ, and interview with VANTIQ co-founders Marty & Paul.
Real-Time Collaborative Systems
This paper presents a case for real-time collaboration between humans and so-called ‘machines’ —and, why enabling such powerful collaborations must become a priority for enterprises looking to drive their digital businesses transformations.