Mitsuiwa to Provide New Service, “Arrangement/Dispatch Craftsman (Tehai Shokunin)”, in the Service Personnel Arrangement Business
Mitsuiwa Ltd. (Headquarter: Tokyo, Shibuya; President & CEO: Ramoto Reiji; below referred as Mitsuiwa), today starts to provide “Dispatch Craftsman,” a cloud-based service that optimizes the work of arranging service personnel, such as rush-hour services. Using a system built on VANTIQ, an event-driven application development platform, this service makes the complex and time-consuming traditional arrangement work, where dispatch operators manually select service personnel from the human resources on hand to meet the diverse needs of customers, more efficient.
Since reducing the time it takes to make an order also reduces the time it takes to provide service at the destination, this service enables you to respond more quickly than ever before, improve customer satisfaction while also improve and optimally manage the operations of your arrangement operators and service personnel.
See this Press Release for more details.
Mitsuiwa has been building total IT services from planning, implementing to support to meet customer’s needs in a proactive way through 50 years since its establishment. With the combination of the VANTIQ IoT platform and its comprehensive services, Mitsuiwa will try its best to help business users in developing IoT projects by providing a rapid application environment and support for development and operation. Learn more at https://www.mitsuiwa.co.jp/
VANTIQ enables customers to build next-generation applications that combine real-world data and real-time events. Their agile development environment allows complex applications to be created in weeks with minimal coding, taking full advantage of artificial intelligence (AI), Internet of Things (IoT) and edge computing. VANTIQ powers a broad array of applications for smart cities, smart buildings, oil and gas, telecom, healthcare and other industries. VANTIQ was founded in 2015 by technology veterans Marty Sprinzen and Paul Butterworth, co-founders of Forte Software. Learn more at http://www.vantiq.com